Helpful delivery details

At Diamond State Delivery LLC, we believe in straightforward, reliable transport and haul-away services across Greenbrier and surrounding areas. Here you will find clear answers about our pickup process, scheduling, pricing zones, and preparation guidelines so your move is completely hassle-free.

Frequently asked questions

Got questions about booking, item handling, or our service radius? We have gathered answers to our most common customer inquiries below to ensure complete transparency before we hit the road.

Are there any hidden fees?
No, we operate with complete transparency. All charges, including mileage and specialized handling fees, are clearly outlined before you confirm your booking.

Can I get same-day delivery?
Same-day delivery may be available depending on our daily schedule and truck availability. Please check our online booking calendar or contact us directly to see if an immediate slot is open.

How far do you travel for deliveries?

We service Greenbrier, Arkansas, and the surrounding regions. Our coverage is organized into tiered mile-radius zones measured directly from our central office.

How do you calculate mileage fees?
Mileage is calculated using a mile radius divided into distinct zones. Zones are determined from our base office to the farthest point of pickup, ensuring a straightforward and predictable rate.

What kinds of items do you transport and haul away?
We frequently deliver and haul away residential and commercial items, including furniture, household appliances, and various types of equipment.

Are there items you cannot transport?
Yes, for safety and legal compliance, we cannot transport hazardous waste, toxic chemicals, or flammable materials under any circumstances.

How far in advance should I schedule my appointment?
We recommend scheduling at least 24 hours in advance if slots are available to secure your preferred date and time.

What are your cancellation policies and prep requirements?
You receive a full deposit refund if you cancel at least 8 hours prior to your scheduled slot. Before our arrival, please ensure walking paths are cleared, have old haul-away items pulled out as far as possible, and ensure all dogs or cats are safely put up.

Ready to schedule your pickup?

Take the hassle out of moving heavy items or clearing out unwanted equipment. Reserve your slot online today with easy booking and secure digital payment options.